You own Your Data
Netpractice is an online practice management system which stores financial and health information about a company or individual (Organisation) as provided or entered by that company or individual. Netpractice will store information that is entered by You, or automatically imported on Your instruction. The Data entered, or imported on instruction, by You remains Your property and Netpractice will not use nor make available for use any of this information without Your permission.
You control who has access to Your Data
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorised to use the Service.
It is Your responsibility to keep Your password safe.
Netpractice, Netpractice’s staff and Netpractice’s partners do not have access to Your password and are therefore unable to access Your Organisation´s account or Data without receiving an invitation to do so from You.
Netpractice monitors system usage
The Data entered, or imported on instruction, by You is stored securely in a database and is only accessible to any person You have authorized to use the Service. It is Your responsibility to keep Your password safe. Netpractice, Netpractice´s staff and Netpractice´s partners do not have access to Your password and are therefore unable to access Your Organisation´s account or Data without receiving an invitation to do so from You.
Netpractice will never access the details of any financial transaction entered and stored in the Service. Netpractice will never access system usage history for a specific identifiable user, except where granted permission by that person to assist with resolution of a system issue or error.
Netpractice staff and key commercial partners can access non-identifying and aggregated usage information and transaction volumes in order to better understand how our customers are using the Service so we can improve the system design and where appropriate have the system prompt users with suggestions on ways to improve their own use of the system. All aggregated usage information is stored in a secure Netpractice data warehouse facility.
Your Data is sent securely across the internet
Netpractice´s servers have SSL Certificates issued by leading certificate authorities DigiCert, Inc., so all Data transferred between users and the Service is encrypted. However, the Internet is not in itself a secure environment. Users should only enter, or instruct the importation of, Data to the database within a secure environment. This means that Your browser must support the encryption security used in connection with the Service.
Netpractice stores your Data in the location Netpractice considers will give You the most efficient access from wherever in the world You may be. Access and storage controls via the Service are however administered by Netpractice in South Africa as the custodian of that Data (Netpractice´s address and contact details are here). Where You access or input Data from somewhere other than the country where the Data is stored or to be stored, You consent to that Data being transferred from one country to the other (including via any intermediate country) as a function of transmission across the internet.
Netpractice does not store Your credit card details
If you choose to pay for the Service by credit card, your credit card details are not stored by the Service and cannot be accessed by Netpractice staff.
Your credit card details are encrypted and securely stored by Direct Payments Solutions Ltd to enable Netpractice to automatically bill your credit card on a recurring basis.
Netpractice will give you access to Your Data at any time
Access to the Data may be permanently deleted by Netpractice 40 days after You stop paying for the Service or at Your request.
Your browser stores no information that will identify You or your Organisation
The Service utilises “cookies” and other technical measures that enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify You personally or contain any other information about You or Your Organisation, but it does identify Your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
Netpractice will not sell or otherwise provide Your personal information to a third party, or make any other use of personal information about You for any purpose which is not incidental to the normal use of the Service.
You can opt-out of any email communications
Netpractice sends billing information, product information, Service updates and Service notifications to You via email.
Where appropriate email communication will contain clear and obvious instructions describing how You can opt to be removed from the mailing list. Netpractice will remove You upon Your request.
The Service may contain links enabling the electronic transfer of data with third-party applications. Netpractice takes no responsibility for the privacy practices or content of these applications.
This policy may be updated from time to time
Netpractice reserves the right to change this policy at any time and any amended policy is effective upon the posting on this website. Netpractice will make every effort to communicate these changes to You via email or notification via the website.
You agree that we shall be entitled to send “cookies” from this website to your computer. We use the word “cookie” to refer to information that is sent from this website to your hard drive, where it is saved and contains information to personalise your experience on this website. In this way, the next time you use this website we will know who you are and that you have visited this website before.
What happen if you disable your cookie functionality?
Clearing or disabling cookies may limit your Netpractice functionality
You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie.
However, our website(s) (and many other websites) rely on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.
Last updated: 26 July 2019